You could define one escalation that fires and creates a record in a temporary work form. That temporary form would be the trigger to fire the filters.
The bigger question is how much data, (number of records) is pulled from AD? There might be a possibility of tying your system up for some time. Dave On Mar 20, 2012, at 6:54 PM, "Benz, Michael" <michael.b...@holcim.com<mailto:michael.b...@holcim.com>> wrote: ** Hi All Does anyone know of an easy way of converting escalations into filters? I have about 10 escalations that copy information from LDAP into remedy (10 because they are different OU’s in active directory) and for testing purposes, I was going to create a filter guide to push information from LDAP to CTM:People (and my active directory form which sits in between) Thanks Regards, Michael Benz Remedy Programer www.holcim.com.au<http://www.holcim.com.au/> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
