Amol, BMC does not support Delta Data Migrator (DDM) for the initial data load, only for delta migrations on upgraded systems (that's probably why it is called DDM instead of DM)
So for instance, if you have a new environment with 7.6.04 ITSM server, that was set up as a new install (not an upgrade) and you want to migrate the data from your existing pre- 7.6.04 server into the new 7.6.04 environment, you cannot use DDM because BMC Support will not support the initial data migration; BMC will only support delta data migrations to a target system that was upgraded. So the DDM tool is limited to that specific scenario. Very limiting and bad. So the best tool that can be used for this scenario, that is robust, reliable, field tested and easy to use is RRR|Chive It's incredible and mind-boggling that BMC, one of the biggest software corporations, created a data migration tool that is inferior and less capable than the tool created by the expert Misi, RRR|Chive. The same could be said if their SRM tool and the ITSM change calendar and how it compares with Kinetic Calendar and Request. BMC should take a deep look at all the millions of $$ they are wasting in R&D..... Guillaume ________________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Amol Dixit [amol_di...@bmc.com] Sent: Friday, February 24, 2012 12:18 AM To: arslist@ARSLIST.ORG Subject: Re: Question:What is the best way to migrate data,def, config? I suggest Migrator. Migrator had the capability to migrate the definations as well as data. config is nothing but data again. Also in future if you need move the deltas we have Delta Data Migrator (DDM) Amol Dixit The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"