Hi, can you share how was solved?
Thanks you
On Thu, Jul 28, 2011 at 10:31 PM, Brett Azzopardi
<brett.azzopa...@planwell.net> wrote:
> ATTN: Rick Cook
>
> Hi Rick,
>
> I am having issues with BMC support associating my issue to the similar if
> not replicated problem that you had. Can I please ask for the INC number you
> have logged with them to increase the speediness of their return. If you can
> you can send it to me offline to brett.azzopa...@planwell.net.
>
> Many thanks,
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) on behalf of Rick Cook
> Sent: Wed 7/27/2011 12:47 PM
> To: ARSList
> Subject: Re: Atrium 7.6.04 SP1
>
> **
>
> It was Red hat 6. Not sure of the exact version.
>
> Rick
>
> On Jul 26, 2011 7:28 PM, "Brett Azzopardi" <brett.azzopa...@planwell.net>
> wrote:
>> Sorry Rick,
>>
>> One last question, was it due to the Environment you were installed it on?
>> Did you also use RHEL v6.1?
>>
>>
>> Kind regards,
>>
>> Brett Azzopardi
>> (02)6265 0050
>>
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) on behalf of Rick Cook
>> Sent: Wed 7/27/2011 11:45 AM
>> To: ARSList
>> Subject: Re: Atrium 7.6.04 SP1
>>
>> In one of the installation XML files there is a setting that needs to be
>> reset. BMC should know about it, because they have been working the same
>> issue with us.
>>
>> Rick
>> On Jul 26, 2011 6:28 PM, "Brett Azzopardi" <brett.azzopa...@planwell.net>
>> wrote:
>>> Hi all,
>>>
>>> I am having some serious trouble installing Atrium (including AIS and AIE,
>> no WS) on RHEL6.1 OS with an Oracle 11G database.
>>>
>>> Each time I get a failed result and the only thing I can find in the error
>> log is;
>>>
>>> " SEVERE
>>>
>> com.bmc.install.product.atriumfoundation.cmdb.CMDBRuleEngineInstallerExecutorTask
>>>
>>> THROWABLE EVENT {Description=[Failed to prepare CMDB Rule Engine]} "
>>>
>>> I have checked communities website and the result suggested to remove the
>> sample data, this
>>> created another error on the failed install. This is a fresh install, ARS
>> was successful though
>>> approval server sanity check failed. Can anyone help?
>>>
>>> Kind regards,
>>>
>>> Brett Azzopardi
>>>
>>>
>> _______________________________________________________________________________
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>> _______________________________________________________________________________
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>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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