Hi all-

Happy Friday! Are any Remedy Consultants in San Diego/Southern California 
looking for new full-time/permanent positions? Column Technologies has an 
immediate opening for a Remedy Consultant experienced in Asset Management 
and/or Configuration Management Database (CMDB) concepts.

Annual salary with full benefits is provided, you will have the opportunity to 
work long-term for a local San Diego client and remotely from home, some 
short-term regional (West coast) travel will be involved.

Please email lhawk...@columnit.com for details!

Thanks!
Laura

CONSULTANT-SERVICE SUPPORT
Position Type: Full-time
Department/Group: Service Support-West Coast
Travel Required: Regional, as needed
Location: San Diego, CA

You will be employed at Column Technologies as a Consultant – Service Support 
to architect, deploy, support, and in some cases, train the Remedy product for 
our growing global customer base. Your responsibilities will include but are 
not limited to: 

Duties:
•       Understand business and technical requirements and drawings
•       Communicate strategies and best practices for product implementation
•       Install and configure BMC Remedy applications
•       Customize BMC Remedy applications
•       Implement integrations with BMC Remedy applications
•       Troubleshoot and support BMC Remedy based applications and systems
•       Draft requirements, technical installation, configuration and 
customization specification documents
•       Draft use cases and functional requirements documents
•       Demonstrate BMC Remedy products to customers
•       Respond to customer requests for product or solution information
•       Estimate level of effort to design or deploy products or solutions
•       Design custom or product-based solutions based on BMC Remedy 
applications
•       Travel may be required based upon project needs. You will primarily 
serve our customers onsite at their location, unless remote work is available. 
Column will attempt to place you on projects located in your region when 
possible.

Skills/Qualifications:
•       Good communication skills and ability to work independently or within a 
team
•       Good understanding of Windows
•       Remedy ARS development experience preferred
•       Development in ITSM 7.x, ITSM 7.6 experience preferred
•       Understanding or knowledge of BMC Remedy ITSM
•       Working knowledge of database administration concepts, Microsoft SQL 
2005/2008
•       Understanding of Web Server technologies including Microsoft IIS and 
Tomcat
•       Demonstrated knowledge of Asset Management and/or Configuration 
Management Database (CMDB) concepts

Education/Experience:
•       Four-year undergraduate degree in Computer Science, Computer 
Engineering, Information Systems or demonstrated work experience
•       Demonstrated mastery of documentation software (e.g., Microsoft Word, 
Excel, Project, PowerPoint and Visio; Adobe Acrobat; a graphics editing package 
such as Photoshop, etc.)
•       Experience with IT systems and technology platforms

Candidates must be willing and able to:
•       Work remotely (usually from home) or on client sites much or most of 
the time, coordinate and collaborate with managers and colleagues who are 
dispersed over a wide geographic area
•       Travel regionally, nationally and internationally 
•       Take, at company expense, training classes in BMC software and ITIL 
foundations certification

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