Hello,

 

Have you tried to flush the cache of the midtier ? With my ITSM 7.6, the
cache gets corrupted weekly, and I have similar behaviour with some
forms.

 

Best regards,

Jean-Louis

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Francois Seegers
Sent: mardi 27 mars 2012 12:48
To: arslist@ARSLIST.ORG
Subject: AttachmentPopup buttons not functioning as expected

 

Hi All,

 

We have a strange issue where when adding an attachment on Incident
Management, the dialog (Attachment Popup) mess up the buttons.  This
does not occur on all user pc's just some.  We are running a load
balancer and application servers is in server group.

 

App Servers

Windows 2008 R2

Mid-Tier 7.6.04 SP2

IE 8 & Windows 7

 

We have tried on one of the users to upgrade to IE9 but having the same
issue.  We also tried to clear the browser cache, cookies etc

 

 

 

Any ideas?

 

Francois

 

 

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