Kali,

What records match the run-if of this qualification, and what is the action of 
this Escalation?  This escalation will fire on all records in the associated 
forms, firing that action once for each record….it doesn’t explain the time 
differences….but is it possible that some other process, or another escalation 
maybe, created the other records?

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Monday, April 02, 2012 4:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Escalation that's supposed to run once ran multiple times

 

** 

Hi,

 

Yes..submitter for all 5 records is AR_ESCALATOR. Please see attached 
screenshot of the Execution Options.

 

Regards,

Kali Obsum

GS GR - Software Services  | 30/F Tower 1 The Enterprise Centre | 6766 Ayala 
Ave. 1226 Makati City | Philippines 
( +63 2 917 1910 | * ) kali.ob...@macquarie.com 

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For urgent requests, please call ITG Service Desk (x54321) or email the team at 
 <mailto:itgserviced...@macquarie.com> itgserviced...@macquarie.com

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Monday, April 02, 2012 5:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Escalation that's supposed to run once ran multiple times

 

** Maybe an screenshot of your qualification execution options may help.



Jose M. Huerta
Project Manager

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On Mon, Apr 2, 2012 at 11:04, Vikram <vkulka...@columnit.com> wrote:

hi,

Just wanted to know was there a qualification to your esclation?
and the 5 records u searched on that form was the submitter "AR_ESCLATOR" or 
something similar?

thanks,
Vikram

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