You were right about the requirement of a license though.. I found this web service in a list of ‘freebies’ on the internet.. I’m attempting a simple PoC that using WS’s on 7.6.03 works so was looking for web services that are freebies online.. So because I found it in a freebies list, I assumed it does not require a license, and the error did not suggest that I was missing a license key.. I googled again for this service, only this time I found it on the website of the company that actually publishes it and it clearly says it requires a license even for running it in an evaluation mode of 50 entries..
I requested a license and used it as an input, and then it worked.. Would have helped if the error suggested the use of a license.. “ARERR [9130] Error encountered while executing a Web Service : Server was unable to process request. ---> Object reference not set to an instance of an object.” – does not quite sound like it’s a license issue... Anyways thanks for all your responses.. Any good resources for FREE web services for this type of work which are truly free for the purpose of setting up such demonstrations??? I tried to search – in vain.. Joe From: Randeep Atwal Sent: Tuesday, April 03, 2012 7:07 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARERR [9130] Error encountered while executing a Web Service.... ** ** Maybe it is returning an array which remedy cannot map back to a single field. Since the service supports multiple phone numbers as input according to the wsdl help, I think that's likely. That's a big limitation of using native remedy web service consumption, only way we got around this was by coding a filter plugin, invoking a java ws client program that consumed the external service and wrote back to ars. I assume you do have a license key that the wsdl mentions? You can confirm whether an array is being returned by using soapui (free) to make the same call. HTH Randeep Sent from my BlackBerry device on the Rogers Wireless Network -------------------------------------------------------------------------------- From: Joe Martin D'Souza <jdso...@shyle.net> Sender: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> Date: Tue, 3 Apr 2012 18:39:43 -0400 To: <arslist@ARSLIST.ORG> ReplyTo: arslist@ARSLIST.ORG Subject: ARERR [9130] Error encountered while executing a Web Service.... Listers, I just wanted to do a simple PoC (test) and was attempting to consume the following WSDL in a test form.. It seems to be a WSDL 1.2 so should be compatible.. http://ws.cdyne.com/phoneverify/phoneverify.asmx?wsdl When executing the filter that sets fields using WSDL, the complete error that I receive on my client is: ARERR [9130] Error encountered while executing a Web Service : Server was unable to process request. ---> Object reference not set to an instance of an object. We are on ARS 7.6.03 (no patch on windows) and we use Oracle 10 Release 2 as the backend database. To the best of my knowledge, the Dev server where I am trying this is exposed to the internet, so this public WS should be accessible – its something I cannot confirm so late in the day but will be able to tomorrow if that is the issue.. If that is not the issue, I hope to be pointed to the right direction by those more experienced than me dealing with consumption of external web services.. Cheers Joe _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
