You can use Meta-Update for this. With Meta-Update you will not need any staging forms or merge workflow. With Meta-Update any errors are automatically logged and the input file records that caused the errors can be automatically replicated to a different file. Any needed data can be loaded or set.
With Meta-Update, development savings over staging forms etc. are in the order of magnitude scale. Cheers Ben Chernys Senior Software Architect Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com Web: www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor and the new Freebies section for an ITSM 7.6.04 Forms and Fields spreadsheet, Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. http://www.softwaretoolhouse.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu Sent: April-10-12 09:28 To: arslist@ARSLIST.ORG Subject: automatically creates a Tickets Hi All, Mass ticket creation and closure using batch job. Mass ticket means How we can achieve for this my end user daily creating 100 tickets in manually but they want automation to create a tickets they are just sending the data file we need to capture file and create a ticket in remedy .what are the possible ways to do ..please let me know Can we achieve through ARImport tool ? or is there any implementation method in remedy? My application is completely customized I am not using any other ITSM modules. Thanks Sagar ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
