Perfect! Thank you!!
________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Easter, David [david_eas...@bmc.com] Sent: Wednesday, April 11, 2012 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: What document....? ** Another document you may refer to is this: 10-Oct-2011 Describes how to upgrade the BMC Remedy ITSM Suite (including the AR System server and all of the ITSM applications) to version 7.6.04 Service Pack 2. (This combines the previous Service Pack 1 and Delta Data Migration white papers.) PDF<http://documents.bmc.com/supportu/documents/87/71/218771/218771.pdf> -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard....@bwc.state.oh.us Sent: Wednesday, April 11, 2012 9:34 AM To: arslist@ARSLIST.ORG Subject: What document....? ** We're going to be upgrading to 7.6.04 in the near future. Is there a place/document that describes the new "base" and "overlay" features for forms and the accepted way to load our customizations? I went through the install and config manuasls but didn't see anything that really explains it.... Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"