ARS 7.064 sp2 Redhat 64Bit Configured server for AREA LDAP and ARDBC. The ARDBC connection works fine. I created a Vendor form and can query records on the LDAP server without issue. Authentication is not working. From the arplugin.log I can see the following:
ldap_init("ldapserver", 389) connect timeout previously: -1 connect timeout used: 35000 ldap_set_option(Chase Referrals): ON (handled by plugin) ldap_simple_bind("svc-remedy-001", hidden) After the bind ldap_search_ext("DC=a,DC=b,DC=c,DC=d", 2, "sAMAccountName=someuser") After about 35 seconds the call times out with the following: ARERR [8922] The authentication service is not responding. Cannot connect to the system at this time. Contact your AR System Administrator for assistance. user: someuser, server: remedyserver The arpplugin has the following: Timed out trying to search. Timeout is 40 seconds Cannot find the user info in LDAP server FAIL I know the user exists because I can see it using the Vendor form. I have setup three other servers the exact same way but with a different LDAP host and they are working fine. Thoughts? Thank you. Frank Caruso _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"