Your SQL log may probably have the reason why a delete fails.. Things I can think of off-hand:- Does that entry really exist? Does the user performing that operation, have access to $1$?? I’m assuming he does as he seems to be able to read what that value is. Does the DB user that the AR System is connecting through, still have the rights to delete? Or has it been revoked?
Joe From: John Atherly Sent: Friday, April 13, 2012 2:30 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Application-Delete-Entry "$SCHEMA$" $Request ID$ ** Ok I give up on figuring out why I'm getting error Return Code: 0l <ACTL> Checking APR:SE:APP:Delete Network Share (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Run Process <ACTL> Application-Delete-Entry "$-5$" $1$ <ACTL> Process: Application-Delete-Entry "APR:SE:APP:ApprovalConfig" 000000000000982 <ACTL> **** Failed <ACTL> Return Code: 0l _____________________________________________________________________________________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +305-266-5005 ext. 237 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 703 Waterford Way, Suit 850, Miami, FL 33126 USA *** Please consider the environment before printing this e-mail _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"