Joe, I know you got this resolved already, but I was just curious. Is your 7.6.03 version a fresh install? Or was it an upgrade from a previous version? It could be that the archgid files only get loaded if the install is an upgrade since that is what it is primarily used for (during an install)
Leonard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Tuesday, April 17, 2012 7:40 AM To: arslist@ARSLIST.ORG Subject: Re: Location of archgid on newer versions.. ** It isn’t in the email installation folder either.. I have searched all drives on our windows server with a dir archgid* /a/s search on all drives and came up with nothing. Joe From: Grooms, Frederick W<mailto:frederick.w.gro...@xo.com> Sent: Tuesday, April 17, 2012 10:30 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Location of archgid on newer versions.. ** I believe archgid is in the Email Engine directory. It is also available from BMCDN Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, April 16, 2012 8:12 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Location of archgid on newer versions.. ** It appears to be missing on 7.6.03.. That was the first place I looked for it, and then looked for it even in the CMDB folders as in one of the versions, they had bundled it there.. It seems to not be present anywhere at all on the server.. I am leaning towards this being a possible oversight on part of BMC while bundling the application installers.. I borrowed the binaries (& supporting dll’s) of 7.6.04 from Eric who was kind enough to spend some time to send me the file and its supporting files over a course of a few emails.. In the process of testing if these would work with no issues on 7.6.03.. It’s a development environment and the form I am testing it on is a custom form, so I can afford the risk.. Thank you Eric... Cheers Joe From: Neely, Leonard<mailto:lne...@columnit.com> Sent: Monday, April 16, 2012 7:53 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Location of archgid on newer versions.. ** On my local install (Windows), this file is in (C:\Program Files\BMC Software\ARSystem). The file has a version/timestamp of 7.6.04.30000 (1/30/2012). It looks like it may be part of the ITSMSuite Installer Leonard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, April 16, 2012 12:30 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Location of archgid on newer versions.. ** I remember that this is no longer bundled as a part of the AR Server binaries, but can be found with one of the apps, CMDB I think? Could someone please lead me to where I could find this file? Cheers Joe _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
