I would imagine 7.6.4 would error with com.bmc.arsys.stubs
not com.remedy.arsys.stubs So -- somehow do you have the older libs in the path before the newer libs? -John On Tue, Apr 17, 2012 at 12:53 PM, Myers, Scott <scott.my...@compass-usa.com>wrote: > ** > > I have installed the Remedy MidTier version 7.6.4 on a Red Hat Linux VM. > It is configured to use apache server and tomcat 6 (ARS default > installation). In the catalina.out log for tomcat there is the following > error:**** > > ** ** > > SEVERE: SysdataCache: Could not read disk store element for key User > preferencesMidTier Service. Error was null**** > > java.io.EOFException**** > > at > java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2298) > **** > > at > java.io.ObjectInputStream$BlockDataInputStream.readUTFBody(ObjectInputStream.java:3036) > **** > > at > java.io.ObjectInputStream$BlockDataInputStream.readUTF(ObjectInputStream.java:2837) > **** > > at > java.io.ObjectInputStream.readString(ObjectInputStream.java:1617)**** > > at > java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1338)**** > > at > java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1964)** > ** > > at > java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1888)**** > > at > java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)* > *** > > at > java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1347)**** > > at > java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1964)** > ** > > at > java.io.ObjectInputStream.defaultReadObject(ObjectInputStream.java:498)*** > * > > at net.sf.ehcache.Element.readObject(Element.java:796)**** > > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native > Method)**** > > at > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) > **** > > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > **** > > at java.lang.reflect.Method.invoke(Method.java:601)**** > > at > java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:991)**** > > at > java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1866)**** > > at > java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)* > *** > > at > java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1347)**** > > at > java.io.ObjectInputStream.readObject(ObjectInputStream.java:369)**** > > at > net.sf.ehcache.store.DiskStore.loadElementFromDiskElement(DiskStore.java:358) > **** > > at net.sf.ehcache.store.DiskStore.get(DiskStore.java:308)** > ** > > at > net.sf.ehcache.Cache.searchInDiskStoreWithoutStats(Cache.java:1796)**** > > at net.sf.ehcache.Cache.get(Cache.java:1360)**** > > at net.sf.ehcache.Cache.get(Cache.java:1314)**** > > at com.remedy.arsys.share.MiscCache.get(Unknown Source)**** > > at > com.remedy.arsys.goat.aspects.IARUserPreferencesServiceCacheAspect.ajc$around$com_remedy_arsys_goat_aspects_IARUserPreferencesServiceCacheAspect$1$157bea7f(IARUserPreferencesServiceCacheAspect.aj:45) > **** > > at > com.remedy.arsys.goat.service.ARUserPreferencesService.getUserPreferences(Unknown > Source)**** > > at > com.remedy.arsys.goat.preferences.ARUserPreferences.getUserPreferences(Unknown > Source)**** > > at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source) > **** > > at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source) > **** > > at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source) > **** > > at > com.remedy.arsys.share.Cache$ServerReaperSessionData.<init>(Unknown Source) > **** > > at com.remedy.arsys.share.Cache$ServerReaper$1.run(Unknown > Source)**** > > ** ** > > This is following by a bunch of “The specified container does not exist” > errors.**** > > ** ** > > Has anyone encountered this and how to get past?**** > > ** ** > > ** ** > > *Scott A. Myers***** > > Compass Group**** > > 2400 Yorkmont Road**** > > Charlotte, NC 28217**** > > Phone - (704) 328-7758 **** > > Fax - (704) 295-5615**** > > > > This email is subject to certain disclaimers, which may be reviewed via > the following link. http://compass-usa.com/Pages/Disclaimer.aspx > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." *WWRUG10 Best Customer Service/Support Award* *WWRUG09 Innovator of the Year Award* * * 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
