All,
FYI - just found out that the direct url link calls to create, display, or search a record has changed in 7.6.04 due to the SHR:LandingConsole workflow e.g. to display an incident in search mode you used to be able to do: http://<MIDTIERSERVER>/arsys/forms/<ARSSERVER>/HPD%3AHelp+Desk/Best+Prac tice+View/?qual='1000000161'=%22<INCIDENTNUMBER>%22 <http://%3cMIDTIERSERVER%3e/arsys/forms/%3cARSSERVER%3e/HPD%3AHelp+Desk/ Best+Practice+View/?qual='1000000161'=%22%3cINCIDENTNUMBER%3e%22> now in 7.6.04 you have to use: http:// <MIDTIERSERVER>/arsys/forms/<ARSSERVER>/SHR%3ALandingConsole/Default+Adm inistrator+View/?mode=search&F304255500=HPD%3AHelp+Desk&F1000000076=Form OpenNoAppList&F303647600=SearchTicketWithQual&F304255610='1000000161'%3D %22<INCIDENTNUMBER>%22 <http://%20%3cMIDTIERSERVER%3e/arsys/forms/%3cARSSERVER%3e/SHR%3ALanding Console/Default+Administrator+View/?mode=search&F304255500=HPD%3AHelp+De sk&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255 610='1000000161'%3D%22%3cINCIDENTNUMBER%3e%22> see attached that we got from BMC Support. BMC Simplicity at its finest. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Direct Access URL to SHRLandingConsole in 7.6.04.docx
Description: Direct Access URL to SHRLandingConsole in 7.6.04.docx
