If flushing the cache on midtier helps then I would do some research and se
if the form is using resultlist, id 1020. If so, be sure to have it in all
views of the form. No need to be visible just have to be in every view.

Hope it helps!

Regards
Daniel

2012/4/24 Ramagiri, Ravi Chandra <ravi.chandra.ramag...@logica.com>

> **
>
> Hi All ****
>
> ** **
>
> I am getting this error when I am trying to edit or do any modification to
> SR ticket . Please need your help.****
>
> ** **
>
> Service Request cannot be cancelled via Request Entry by end user due to
> HTTP Status 500 error message, please see the error image attached.****
>
> ** **
>
> *Regards*
>
> *RAVI CHANDRA R*****
>
> * *
>
> ** **
>
> ** **
>
> Think green - keep it on the screen. This e-mail and any attachment is for
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> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
M.v.h/Regards

Daniel Tillberg
BlÄ Tornet Systems
www.blatornet.se
+46 703 82 10 20

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