Not sure the solution for the specific issue but though not a preferred method you could use the work around of active link setfields with an SQL .
On Thursday, April 26, 2012 1:53:52 PM UTC-5, John Atherly wrote: > > ** > First off yes I still have a small group of users that are still on 6.3 > > > I have been asked to look at an issue were users are not getting the list > menu after they type in a name on a form > > I have a form call let say Phone Numbers and on this form is a character > field in which they can type in a partial name and then an active link fire > to set it to all Caps. Then the same active link takes the value in caps > and does a look up to the SHR:People form to find LIKE matching Full Name > and returns the needed information. > > I have three environment Dev QA and Production. If I try it, it works > on all three servers but if a standard user tries it, it only works on Dev > and QA. In the log file I can see it changing to caps and doing the look > up but if no match is found it set the field to NULL. If the standard user > just types in any letter found in their Full Name it will only return their > record. So I think it is working it's just that they can not see others > SHR:People records. They have view access to the form and read access to > Full Name. > > I have removed all the workflow and replaced it with a new copy from QA > > Both server have submitter lock on > > Is there any other server setting that I can not think of since I think > this is a permission issue on the server level. > > > > Working in 6.3 Admin I really did miss the function of Dev Studio. > > _____________________________________________________________________________________ > > * > John Atherly* | * APC by Schneider Electric ** | Information, Process > & Organization (IPO)* | *Remedy Administrator / Developer* * > Phone:* +305-266-5005 ext. 237 | * > Email:* *john.athe...@apcc.com* <+john.athe...@apcc.com> | > *Site:**www.apc.com/ > * <http://www.apc.com/> | *Address:* 703 Waterford Way, Suit 850, > Miami, FL 33126 USA > *** Please consider the environment before printing this e-mail > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"