Yes but that is a very long procedure to find all relations. Looks like I need
to build a custom join form.
Sent on my BlackBerry® from Vodafone
-----Original Message-----
From: ravi rai <ravira...@hotmail.com>
Sender: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>
Date: Sat, 28 Apr 2012 21:17:53
To: <arslist@ARSLIST.ORG>
Reply-To: arslist@ARSLIST.ORG
Subject: Re: SRM association
You can check SRID field in all asocciated module
CHG_Infrastructure_Change
HPD_Help_Desk etc...
Date: Fri, 27 Apr 2012 23:31:15 +0000
From: remedyarl...@gmail.com
Subject: Re: SRM association
To: arslist@ARSLIST.ORG
** Thanks rebecca for the reply, but what if a single SR have multiple IM and
CRQ associated with it. What data will AppRequestID hold then.
Sent on my BlackBerry® from Vodafone
From: "Boyd, Rebecca" <boy...@wfu.edu>
Sender: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG>
Date: Fri, 27 Apr 2012 17:03:12 -0400
To: <arslist@ARSLIST.ORG>
ReplyTo: arslist@ARSLIST.ORG
Subject: Re: SRM association
**
Try SRM:Request. You may want to add the AppRequestID (CRQ or INC #) to fields
in view.
On Fri, Apr 27, 2012 at 6:54 AM, <remedyarl...@gmail.com> wrote:
SRM: 7.6.04
Do we have a form where we can find all IM & CM tickets associated with SRM. I
have a issue where even after IM ticket is resolved SRM tickets are still in
planning status. I need to find all SRM tickets for which associated tickets
are resolved.
I am not sure if this is a bug in the system but that would be my second task.
Thanks in adv.
Sent on my BlackBerry® from Vodafone
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Rebecca BoydApplication AdministratorWake Forest University
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