I am looking for two consultants to help out with a project in Rockville Maryland.
ITSM Consultant - someone who knows Remedy ITSM 7.6.04, especially custom configuration. Someone who is very good at looking at a very inefficient manual IT process and can extract out of that Service Catalog entries, approvals, custom configuration data, foundation data, etc and then configure remedy to form a better process. It would be nice to have someone that is a Certified BMC/Remedy ITSM Application Administrator. This is not a position where someone is going to hand you a well thought out process that would be easily mapped to Remedy ITSM. It is much more of a position where someone who knows how Remedy ITSM can improve IT Operations through better processes and configuration of the tool. ADDM Consultant - someone who knows Atrium Discovery and Dependency Mapping well. Install the product, get something demonstrable working, and help the organization learn how this tool can make operations more efficient. This is not a position where a lot of specifications are going to be provided or required. It is much more of a position of iterating from a small, focused discovery, and then constantly improving the use of the tool in operations. The usual problems of deploying the tool through operations and getting approval from IT Security will be required. Contact bob.l...@klslconsulting.com if you are interested. -- Bob Lind IT Jobs posted daily on klslconsulting.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
