hopefully, the list can validate this... I don't have itsm, similar upgrade of arserver, user form could find field in view. What BMC told me, was to delete the view, run installer and it worked. Now the view that was removed was a dormant view.
team.rem...@libero.it wrote: > > Hi. > > First of all thanks for your answer. > > I followed your advice, I made the changes and I rerun the upgrade of > ITSM. In this second attempt the installation stopped to incident > management install and the errors reported in logs are the following: > > " > ERROR][Fri May 25 17:01:56.095] ImportFileNode- ARImport() for > "hpd_deplapp.def" returned non-zero return code 2 > [ERROR][Fri May 25 17:01:56.095] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.095] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.095] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.095] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <303979600> > [ERROR][Fri May 25 17:01:56.095] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.126] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.173] ImportFileNode- 314 Field does not exist > on current form HPD:Help Desk : <60900> > [ERROR][Fri May 25 17:01:56.173] ImportFileNode- 392 Field/VUI name must > be unique for the form -- there is already a field or VUI using this name > Text > [ERROR][Fri May 25 17:01:56.189] ImportFileNode- 392 Field/VUI name must > be unique for the form -- there is already a field or VUI using this name > Corporate ID > " > It's clear that I have to rename the field Text and Corporate ID first of > all. > Moreover, it seems that the system expects the fields 303979600 and 60900 > and do not find them and so I have to create them, but I do not know the > characteristics of the fields to create (type, permissions ...). > From the file hpd_deplapp.def I could only find the name of the fields, > Vendor Assignee Groups (60900) and EffortDurationHour (303979600) but I > can not figure out how to create them. > > Any ideas? > > Thank's a lot. > > David. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/Upgrade-ARServer-and-ITSM-to-7.6.04-tp33907205p33919459.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
