NYCHHC (New York City Health and Hospitals Corporation) is my current customer I am contracting with. I have been asked to post this requirement by our project director... If you or anyone you know have past experience with testing AR System based applications and is still working in the capacity of a application tester, this may be something you may be interested in... I am not involved with the recruitment process, so apply at the link provided below.. If it does not work, email me at jdso...@shyle.net and let me know Cheers Joe ----- Forwarded Message ----- From: Thomas Ripoll <thomas.rip...@nychhc.org> To: Joseph Dsouza <joseph.dso...@nychhc.org>; joe_rem...@yahoo.com Sent: Friday, June 1, 2012 5:40 PM Subject: Remedy QA Job
BMC Remedy Analyst TITLE: BMC Remedy Analyst JOB ID: 6976 SALARY: $48,926.00 – 94,101 The New York City Health and Hospitals Corporation (HHC), the largest municipal hospital and health care system in the country, is a $5.4 billion public benefit corporation that serves 1.3 million New Yorkers and nearly 400,000 who are uninsured. HHC provides medical, mental health and substance abuse services through its 11 acute care hospitals, four skilled nursing facilities, six large diagnostic and treatment centers and more than 80 community based clinics. HHC Central Office is responsible for the overall clinical & administrative operations of our facilities. For more information visit www.nyc.gov/hhc. Job Description The Sr. Remedy Test Administrator role will be responsible for the administration and quality testing of the BMC Remedy IT Service Management application environments, IT Infrastructure and ITIL-based tools. The test administrator as act as a subject matter expert for IT Service Management application functionality responsible for testing of application functionality, usability and foundation data integrity. Duties will include application administration and testing of the BMC Remedy test, training and production environments. The test administrator must be a competent communicator that will frequently interact with customers, functional peers and work closely with team members along with adjusting work efforts as tasks priorities change. Requirements • Support all phases of the software development life cycle (SDLC). • Perform BMC Remedy administrator tasks for ITSM applications and foundation data. • Perform quality assurance testing for change and release management process. • Support and perform train-the-trainer activities and support user acceptance testing. • Maintain data and configure for BMC Remedy test and training environments. • When needed, support testing for vendor patches and break/fix solutions. Minimum Qualifications 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience Department Preferences • Good communications skills, coachable and works well with team members. • Good skills in estimating administration and testing efforts. Education B.S. degree or equivalency in related field; ITIL Foundation Certification; Formal Remedy training (Foundation, Admin…) Experience/Skills The successful candidate should have a minimum of 3+ years experience with BMC Remedy AR System and IT Service Management (release 7.x or higher). Subject matter expert in Remedy ITSM applications (Service Desk, Service Request, Service Level, Change and Asset Management) Remedy ITSM workflow, functionality and foundation data configuration; Proficient working with BMC Remedy and BMC Analytic reports. How to Apply If you wish to apply for this position, please apply online by clicking on https://careers.nychhc.org/psc/hrtamext/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=6976&SiteId=1&PostingSeq=1 or forward your resume, noting the above Job ID #, to: 6976 HHC Central Office Human Resources Department 346 Broadway, Suite 711 New York, NY 10013 Attn: Recruitment Unit ________________________________ ----------------------------------------- Visit www.nyc.gov/hhc CONFIDENTIALITY NOTICE: The information in this E-Mail may be confidential and may be legally privileged. It is intended solely for the addressee(s). If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on this e-mail, is prohibited and may be unlawful. If you have received this E-Mail message in error, notify the sender by reply E-Mail and delete the message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
