What do your approval process configuration records look like - is there one that begins with PIP and moves to SFA upon approval?
----- Original Message ----- From: "Kevin Shaffer" <kevin_l_shaf...@hotmail.com> To: arslist@ARSLIST.ORG Sent: Thursday, June 7, 2012 12:10:02 PM Subject: Ad-Hoc Approvals By-passing Approval Phase ** ARS 7.6.04.01 Build 2 Change Management 7.5.01 (no patch level) We have an approval phase at SFR and SFA. If I create a change with no ad-hoc approvers, the change moves to SFR. I approve at SFR and the change moves to SFA. This is expected behaviour. If I create a change and add an ad-hoc approver at PIP and approve it at PIP, my change automatically goes to SFA and bypasses SFR. I dont even hit next stage when I am in PIP. It seems that somehow the system thinks my ad-hoc approval record is the last approval record in the SFR approval phase. Has anyone else had this occur or have any suggestions on what to look for? I have scrounged through the approval logs and the filter logs for two days and I have been unable to pinpoint the issue. Any help is appreciated. Thanks Kevin _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
