Hi, As for the Historical License Usage form, with supposedly should keep track of each session, I still am of the opinion that it is faulty. And as LJ said, it does not track Read-license-users. And it definitely does not track Application licenses.
The best way is to use the User-logging functionality, either File-based or Form-based. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Rahul, > You can turn on license tracking in the Admin Console for 'Server > Information'...and optionally turn on tracking for read licenses as well. > This will record data for every login and logout of every user and can be > used in server groups effectively. You can alternately turn on user > logging to either form or file, which does effectively the same thing, but > does it in log format. > > Either option has availability of tools to evaluate the data collected and > can present various information and recommendations. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of rahul bose > Sent: Monday, June 11, 2012 12:54 PM > To: arslist@ARSLIST.ORG > Subject: Remedy 7.6.04 Logon Audit Data > > ** Is there a way table in the backend which can capture or keep a track > the Individual Logon and Logout to remedy ? > > -- > Your's Sincerely > > Rahul Bose > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"