Dear Tim, We raised this to BMC and as per them it is RFE for such specific customization. ** ** ** ** *Regards,* *Mahendra Mahalkar *
On Fri, Jun 15, 2012 at 3:02 PM, Tim Mccue <tim.mc...@gmail.com> wrote: > ** > All, > > To follow up on this post below and for the arabic/hebrew users out there. > Has anyone been sucessful in configuring SRM to display Services correctly > using Right to Left format. So that the when a standard SRD (question and > mapping) is displayed the arabic/hebrew text is displayed > > right justified > >menus/fields for response to the left > > > > On Thu, Mar 1, 2012 at 5:46 AM, Mahendra Mahalkar < > mahendra.mahal...@gmail.com> wrote: > >> ** >> >> Dear All, >> >> Our client requires SRM configuration in arabic locale. Services are >> configured in arabic locale but in service request browser, >> service/requester details are displayed left-to-right instead of >> right-to-left as attached. >> >> In BMC AR System Integration Document it is given as --- >> >> If you create a DVF and you want to create different contents based on >> text direction, extract the text direction from >> >> PluginContext . (Because the DVF cannot determine your intent regarding >> text direction, you must add the text direction to your HTML content for >> the DVF [for example, by using the <html dir='rtl'> option].) >> >> To extract the text direction, use the >> com.remedy.arsys.plugincontainer.ARLocaleServiceProperties >> interface through the public String getProperty(String key, String >> defvalue); method. >> >> Following is a simple example for extracting the text direction from the >> PluginContext >> object given >> >> com.remedy.arsys.plugincontainer.PluginContext pc; >> >> ARLocaleServiceProperties p = >> >> (ARLocaleServiceProperties)pc.getLocaleService(); >> >> boolean isRTL = false; >> >> String val = p.getProperty("rtl", "false"); >> >> if (val.equalsIgnoreCase("true")) >> >> isRTL = true; >> >> But my concern is where can I find the html used in DVF fields? Also >> plugincontainer.jar file? >> *Regards,* >> *Mahendra Mahalkar >> * >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> ** >> ** >> ** >> ** >> ** >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"