Not to dispute what BMC is saying, however we have went to ARS 7.6.4 sp 3 and are using Atrium and ITSM 7.6.4 sp2. In the 4th week of testing and will be deploying in another month. We have tested CMDB but it will not be fully populated until later this year, however so far it is functioning as expected.
Brandi Barbour Sr. Software Engineer Development Services bdbar...@jcp.com <mailto:ago...@jcpenney.com> T 972-431-2944 From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of patrick zandi Sent: Wednesday, June 27, 2012 12:33 PM To: arslist@arslist.org Subject: Re: 7.6.4 SP3 ** I love this re-invent the wheel, because we went to 3rd world coding (do not give me the poo about 3rd world stuff terminology .. when I was in school, that is what was said -so put that in your pipe! PC'er) On Wed, Jun 27, 2012 at 1:07 PM, patchsk <vamsi...@gmail.com> wrote: ** One note though, if you upgrade to ars 7.6.04p003 then you cannot install/upgrade to atrium 7.6.04p002. As per BMC it is because of the version mismatch. What you can do is upgrade ars to 7.6.04p002 and install/upgrade to atrium to 7.6.04p002, then if you want you can upgrade ars from 7.6.04p002 to 7.6.04p003. or wait till they release atrim 7.6.04p003. I know it is kind of twisted but it is what it is. On Wednesday, June 27, 2012 8:54:55 AM UTC-7, Brian Goralczyk wrote: Does anybody have a handy list of issues/benefits from this upgrade besides the one listed in the PDF? Management wants a list and I would like to be as comprehensive as possible. Any comments would be welcome and appreciated. Thanks, Brian ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"