Joe,
Thanks very much...that helps a lot. We were set up all wrong. We're using a Web Service gateway that our company has set up. We had all our verisign certificates and connections set up to the mid tier not the main Remedy box. We will swing all of that to the main Remedy box and give it another try. Thanks again Sean O _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"