Is the image available to the internet? If the image is hosted on an
internal web server that cannot be accessed from the internet, then the
image may not be able to be downloaded to the other mail clients.
Also, your img src doesn't look right to me.
In my templates I use the full path to the image on the web server. Since
the html email is not hosted on a web server and is being displayed locally
on the mail client, the mail client needs to know where to find the image.
Here is how I reference an image im my email templates:
<img border="0" src="http://remedy.mycompany.com/email/my_image.jpg";
width="120" height="51"></td>
James
On Tuesday, July 3, 2012 12:41:49 PM UTC-4, Remedy_Mark wrote:
>
> **
>
> Hi All,
>
>
>
> I have an interesting challenge with an image in a HTML email template.
> Straight forward Notify filter that references the template and send out
> the email. If the email is viewed in Outlook the image appears fine. If I
> view the email in OWA or on a mobile device then it looks broken. I suspect
> I am missing something really simple like a close >.
>
>
>
> ARS 6.3 patch 20 on SunOS 5.9
>
>
>
> Any help greatly appreciated.
>
>
>
>
>
>
>
> html>
>
> <body>
>
> <head>
>
> <title>no title</title>
>
> <style type="text/css">
>
> <!--
>
> body
>
>
>
> .clientName {
>
> font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
> sans-serif;
>
> font-weight:bold;
>
> }
>
> .body {
>
> font: 15px Calibri, Trebuchet, Arial, Helvetica,
> sans-serif;
>
> }
>
> -->
>
> </style>
>
> </head>
>
> <table width="500">
>
> <span class="body">
>
> #$$Message$$#
>
> </span>
>
> <p>
>
> <span class="clientName">MyCompany</span>
>
> <br>
>
> <span class="body">
>
> <a href="http://www.mycompany.com";>www.mycompany.com</a>
>
> <br>
>
> Phone: 866-442-0384
>
> <br>
>
> Email: <a href="mailto:supp...@mycompany.com";>#$$From:$$#</a>
>
> <br>
>
> <img src="mc_sm.jpg" border="0">
>
> <br>
>
> </span>
>
> </table>
>
> </body>
>
> </html>
>
>
>
>
>
> Thanks
>
> Mark
>
> *Mark Brittain*
>
> Remedy Developer
>
> ITILv3 Foundation
>
> *NaviSite – **A Time Warner Cable Company*
>
> mbritt...@navisite.com
>
> Office: 315-453-2912 x5335
>
> Mobile: 315-882.5360
>
>
>
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> Distribution or copying of this e-mail, or the information contained
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![http://remedy.mycompany.com/email/my_image.jpg"](http://remedy.mycompany.com/email/my_image.jpg"){kind=link}