Hi, I have licensing tool available that will provide the ITSM data you need, plus it can do SRM and Knowledge Management (7.6.x) usage and trending. All data is "active" and stored in ARS so you can do reporting and exporting of the data.
You can download a trial (up to 20 users) from my website. http://www.missingpiecessoftware.com/component/content/article?id=68 Cheers Carl http://www.missingpiecessoftware.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
