I think the problem comes in from a support ticket I opened back with 7.6.03. The installer has a problem with resolving multiple IPs on a server so you want the ARS to be listed on the physical (and hopefully first real IP) in the hosts file
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** let me say it this way.. is 127.0.0.1 any faster than xx.yy.zz.02 ? no.. it is still in the/etc/host file (and the resovle conf says resolve files before dns) so how is this going to make my install any faster and prevent connection errors.. ... this is that part I am confused on.. how is 1 ip any faster than the next.. (except that it is dns resolved from inside which is a call: that is slow).. I agree it will not hurt.. it will do nothing.. but it breaks standardization of configurations.. on all boxes.. which we cannot do anyways.. I am cranky.. I need to drink more coffee.. -- Patrick Zandi -----Original Message----- On Tue, Jul 10, 2012 at 10:13 AM, Longwing, LJ CTR MDA/IC wrote: Patrick, I believe they may be referring to the hosts file on the SERVER, not on your workstation. While I personally thing this SHOULDN'T be necessary because of the IP Route table, it certainly wouldn't hurt anything. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, July 10, 2012 8:07 AM To: arslist@ARSLIST.ORG Subject: 7.6.04 SP3 -- install problems -- Support said a weird thing.. ** I know I am sleepy, do to lack of it last night.. however this appears to be preposterous statement.. --- 1] Server name and fully qualified domain name for the server should be resolved through hosts file using the ip address 127.0.0.1. For example: 127.0.0.1 myServerName myServerName.myDomain.com ===> HUH? so now I should make /etc/hosts file to DNS resolve to 127.0.0.1 --- What! I am confused. I must be losing my mind ! Why would you point 127.0.0.1 HOSTNAME ----> so you have 4 Rails correct ? #1 -- Production VIP xx.yy.zz.02 Remedy <-hostname VIP Prod -a (teaming) xx.yy.zz.03 Remedy-a prod - b (teaming) xx.yy.zz.04 Remedy-b #2 -- Management xx.yy.99.02 Remedy-mgt <-hostname #3 -- Backup Rail (BUR) xx.yy.55.02 Remedy-bur <- hostname #4 -- OOB (lights out) xx.yy.77.02 Remedy-lo <--hostname ---> Are they saying to make the production rail 127.0.0.1 --- this sounds Nuts.. to me.. The my Remedy server how do I get to it ? 127.0.0.1 LOL -- Ridiculous.. -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
