The "IBM Tivoli Netcool/OMNIbus Gateway for Remedy ARS" uses the ARS Alert Notification functionality to ship updates back to the Omnibus.
Basically they have filters executing on modify or delete with a Notify mechanism = Alert action back to the omnibus user for bi-directional communication. With 7.6.04 moving exclusively to web client and off the WUT and Alert User what is the roadmap for the Alert functionality? I would hate to implement a solution using this gateway if BMC direction is to obsolete the Alert notification functionality. http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.net cool_OMNIbus.doc/remgw-pdf.pdf Regards, Andrew C. Goodall Software Engineer Development Services ago...@jcpenney.com jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"