Yep. We also had the same issue after upgrade to 7.5 from 7.01. Re-import the Server Administrator forms fixed the problem.
On Thu, Jul 12, 2012 at 9:40 AM, Longwing, LJ CTR MDA/IC < lj.longwing....@mda.mil> wrote: > Jaya, > I agree with Matt, I've had this problem before and found the solution > through the plugin logs. The problem was that there was stuff on the form > that didn't work properly. I corrected by manually re-importing the Server > Administration def file from the upgrade and telling it to delete extra > fields/views, this cleaned up the form and allowed it to work properly. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of jaya munjal > Sent: Thursday, July 12, 2012 9:21 AM > To: arslist@ARSLIST.ORG > Subject: Post Upgrade - Server Information is empty > > ** > Hi List > > We are upgrading our ARS 7.1 to ARS 7.6.04 SP2 , the installer runs fine > but we have noticed that most time the server information becomes blank. > The services come up and the host id is shown on the license console. But > server information remains empty, we have tried restarting ar server as > well as ar plugin services. > > But still the server information remains blank, anyone experience the same > issue. > > ARS 7.1 upgrade to ARS 7.6.04 SP2 > > DB - Oracle 10.2 > > OS - Solaris 9 > > Thanks > Jaya > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"