We are looking to add a custom status in Incident Management. Currently Statuses: New Assigned In Progress Pending Resolved Closed Cancelled
Would like to add another status called "transfered". New Assigned In Progress Pending Resolved Transfered Closed Cancelled What impact would this have? Multi-tendency (can we do it for just one company?) Windows, SQL Server05, ITSM 7.0.03 Thank you _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
