BMC Remedy (SERVICE REQUEST MANAGEMENT) DEVELOPER Houston, TX August 2012 start (will go for a year or more)
*** MUST KNOW HOW TO DEVELOP IN BMC SERVICE REQUEST MANAGEMENT (SRM), BMC AR SYSTEM, OR BMC IT SERVICE MANAGEMENT (ITSM) *** * Develop / configure new service request functionality within BMC Service Request Management (SRM) based on agreed business requirements (includes forms, workflow, alerts, filters, escalations, menus, & other related components) * Assist with building integrations to / from SRM (includes web services) * Work closely with EMIT 2.0 project/support team and business resources on design, development, and changes related to SRM functionality * Own resolution of assigned issue tickets, conduct root cause analysis, and recommend / implement fixes * Provide break-fix support for forms & workflow within SRM * Document solution design, configurations, and development work * Develop time estimates for work requests as needed APPLICATION DESIGN: INTERMEDIATE APPLICATION DEVELOPMENT INT-EXPERT Database Design: Intermediate REQUIREMENT ANALYSIS INT-EXP WEB DEVELOPMENT: INT-EXPERT SQL: INT-EXP WINDOWS SERVER 2003 REMEDY: INT-EXP BMC: INT-EXP Please let me know if YOU or someone you know can do this job, and is interested. Let's talk! Mike Cristobal RCG Global Services Recruiter 732-413-6352 michael.cristo...@rcggs.com www.rcggs.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
