If it is in cart: just submit.  Seems to work ;; I recommend BMC get rid of 
cart: if you put something in cart and leave it there it has a date of the put 
in cart time busty sla so it appears did functional anyways! 

Sent from my iPhone

On Aug 8, 2012, at 17:05, Joe <hornetlo...@gmail.com> wrote:

> Ladies and Gentlemen, 
> 
> I have a request "stuck" in the cart without an REQ number.  Without that 
> number the cart cannot be submitted.  What is the best way to fix this?
> 
> Thanks for your time.
> 
> ARS - 7.0.01
> DB -  SQL Server 05
> OS - Win 2003 
> 
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