Tauf, I personally found it easiest to shut down all other nodes of the server group, perform an 'upgrade' on the primary, and then do a 'shared' install on the other servers.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Wednesday, August 08, 2012 5:26 PM To: arslist@ARSLIST.ORG Subject: Need some help: Installing 7.6.03 sp2 patch to base 7.6.03 ** All, I'm running into an issue. I thought it had to do with server group ranking and admin operations on the primary but I have verified this and still getting an error. I'm having a developer check right now to see if they can make changes from dev studio from this server to see if it's an issue still with admin operations. The ar.cfg shows that this server is indeed the primary. However, when I run the SP2 installer for just AR server, I get the following error. I attached the excerpt of that error as well but I see this in the logs. Please see the attached file for more details. It looks like right before the 1st line below, there is a failure in importing all filters/schemas.: (Aug 08 2012 06:52:11.702 PM -0400),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPostUpgradeInstallationTask, THROWABLE EVENT {Description=[Failed to execute Rule Engine]}, Throwable=[com.bmc.smbu.install.common.rule.engine.RuleEngineExecutionException: com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command ("C:\DOCUME~1\DMASHB~1\LOCALS~1\Temp\Utilities\rik\rik.exe" loadapp -x ARSERVER.DOMAIN -t 8989 -u "Action Request Installer Account" -p <not_displayed> -l "D:\Program Files\BMC Software\ARSystem" -n ARServer-RIK_PostUpgrade -f "D:\Program Files\BMC Software\ARSystem\ARServer\installforms\en\adf_ServerApps1_en.xml" -m nosamp -k 0 -L -c) returned an exit code of 2, which was interpreted as a failure com.bmc.smbu.install.common.rule.engine.Stage.execute(Stage.java:160) com.bmc.smbu.install.common.rule.engine.StageGroup.execute(StageGroup.java:137) com.bmc.smbu.install.common.rule.engine.Installer.execute(Installer.java:103) com.bmc.smbu.install.common.rule.engine.RuleEngineExecutor.execute(RuleEngineExecutor.java:56) com.bmc.install.product.arsuitekit.AbstractPostInstallerInstallationTask.executeRuleEngine(AbstractPostInstallerInstallationTask.java:265) com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPostUpgradeInstallationTask.execute(ARServerPostUpgradeInstallationTask.java:135) com.bmc.install.task.InstallationTask.run(InstallationTask.java:80) java.lang.Thread.run(Unknown Source)], -- Tauf Chowdhury _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
