Hi Kathy,

 

The message is saying that a relationship cannot be created as the
destination CI is not available.

 

The destination CI must be in the source dataset but doesn't seem to be
getting to the BMC Asset dataset.

 

Search for the instance ids and reconciliation ids in the message and you
should find the missing destination CI.

 

Can you find the destination CI in the recon log? Maybe the reason it's not
being merged to the production dataset is shown there?

 

I assume  you using the reconciliation engine to do the load?

 

Cheers

 

Peter

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: 23 August 2012 20:33
To: arslist@ARSLIST.ORG
Subject: CMDB error

 

** 

Hi,

 

I am loading assets from another dataset into BMC.Asset and received the
following error.  How do I clear this error?  Will changing this to
"Generate new ID" resolve this?

 

ERROR ] [TID: 1089927488] : ARERR[0] Cannot find the endpoint of
<BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset based on Reconciliation
id <OI-EC32ACD8E1DC11E1A6050050569F0012> from destination endpoint of
relationship class <BMC.CORE:BMC_ApplicationSystemServices>, instance id =
OI-899B4A26ED2B11E189250050569F0012. 
[2012/08/23 09:05:04.5916] [ ERROR ] [TID: 1100577088] : Cannot find the
endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset based on
Reconciliation id <OI-02F4800ADD7211E194490050569F0012> from destination
endpoint of relationship class <BMC.CORE:BMC_ApplicationSystemServices>,
instance id = OI-899B6628ED2B11E189270050569F0012. 
[2012/08/23 09:05:04.5918] [ ERROR ] [TID: 1100577088] : ARERR[0] Cannot
find the endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset
based on Reconciliation id <OI-02F4800ADD7211E194490050569F0012> from
destination endpoint of relationship class
<BMC.CORE:BMC_ApplicationSystemServices>, instance id =
OI-899B6628ED2B11E189270050569F0012. 
[2012/08/23 09:05:04.5919] [ ERROR ] [TID: 1100577088] : Merging of record
failed: 
[2012/08/23 09:05:04.5919] [ ERROR ] [TID: 1100577088] : Class:
BMC.CORE:BMC_ApplicationSystemServices 
[2012/08/23 09:05:04.5919] [ ERROR ] [TID: 1100577088] : Reconciliation
IdentityId: OI-6AB0BE20ECE511E1857E0050569F0012 
[2012/08/23 09:05:04.5921] [ ERROR ] [TID: 1098471744] : Cannot find the
endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset based on
Reconciliation id <OI-03F979A6DD7211E194980050569F0012> from destination
endpoint of relationship class <BMC.CORE:BMC_ApplicationSystemServices>,
instance id = OI-899B5A16ED2B11E189260050569F0012. 
[2012/08/23 09:05:04.5923] [ ERROR ] [TID: 1090980160] : Cannot find the
endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset based on
Reconciliation id <OI-3833296EE7B411E1BBB90050569F0012> from destination
endpoint of relationship class <BMC.CORE:BMC_ApplicationSystemServices>,
instance id = OI-899B04DAED2B11E189240050569F0012. 
[2012/08/23 09:05:04.5924] [ ERROR ] [TID: 1099524416] : Cannot find the
endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset based on
Reconciliation id <OI-31D25248E7B411E1BA410050569F0012> from destination
endpoint of relationship class <BMC.CORE:BMC_ApplicationSystemServices>,
instance id = OI-899AEC98ED2B11E189220050569F0012. 
[2012/08/23 09:05:04.5925] [ ERROR ] [TID: 1098471744] : ARERR[0] Cannot
find the endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset
based on Reconciliation id <OI-03F979A6DD7211E194980050569F0012> from
destination endpoint of relationship class
<BMC.CORE:BMC_ApplicationSystemServices>, instance id =
OI-899B5A16ED2B11E189260050569F0012. 
[2012/08/23 09:05:04.5927] [ ERROR ] [TID: 1099524416] : ARERR[0] Cannot
find the endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset
based on Reconciliation id <OI-31D25248E7B411E1BA410050569F0012> from
destination endpoint of relationship class
<BMC.CORE:BMC_ApplicationSystemServices>, instance id =
OI-899AEC98ED2B11E189220050569F0012. 
[2012/08/23 09:05:04.5928] [ ERROR ] [TID: 1090980160] : ARERR[0] Cannot
find the endpoint of <BMC.CORE:BMC_SoftwareServer> in <BMC.ASSET> dataset
based on Reconciliation id <OI-3833296EE7B411E1BBB90050569F0012> from
destination endpoint of relationship class
<BMC.CORE:BMC_ApplicationSystemServices>, instance id =
OI-899B04DAED2B11E189240050569F0012. 
[2012/08/23 09:05:04.5929] [ ERROR ] [TID: 1098471744] : Merging of record
failed: 
[2012/08/23 09:05:04.5929] [ ERROR ] [TID: 1098471744] : Class:
BMC.CORE:BMC_ApplicationSystemServices 
[2012/08/23 09:05:04.5929] [ ERROR ] [TID: 1098471744] : Reconciliation
IdentityId: OI-6B3AF0B8ECE511E185C90050569F0012

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