I'm really stumped by this.

I have an active link with a SetField action I want to run on the server.

 

In a prompt window (Solaris) or escalation, it works fine if I enter:

/usr/ar/midtier/WEB-INF/lib/usesso

 

However, the active link fails to run the script on the server with: 

$PROCESS$ @@:/usr/ar/midtier/WEB-INF/lib/usesso

 

Client-side logging shows:

Passed qualification -- perform if actions

<ACTL>          0: Set Fields

<ACTL>             Process: /usr/ar/midtier/WEB-INF/lib/usesso

<ACTL>     **** Error while performing active link action

 

Nothing is written to a server log.

 

SERVER:

ARS 7.6.04 SP3 201201302357 (licensed)

SunOS 5.10

Custom app - not ITSM

ARS installed & running as root.

 

CLIENT:

Windows user Tool 7.6.04

Browser: I.E. 8 & FF 14.0.1 

 

A (known) bug maybe?

 

TIA,

Joel

Joel Sender    jdsen...@earthlink.net    310.829.5552


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