Hi Charlie, You cannot define a new configuration item on the Relationships tab. Use the Advanced Functions => Manage CIs on the Change Management console to define new CIs.
-- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Charlie Wilson Sent: Wednesday, September 05, 2012 6:57 AM To: arslist@ARSLIST.ORG Subject: Create CI from Change form? Change Management 7.5, Change form, Relationships tabbed page, Request Type field. When we choose Configuration Item from the field then the Create button is disabled. We can only use the Search button. Can someone give me a tip on what is needed for the user to be able to use the Create button from the Change form? We have the ability to make changes and add CI to the CMDB from other user interfaces. It would be nice if we could do this from the Change form UI as well. Thanks much. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
