Very useful info Axton.  And thanks to Nathan Aker at McAfee.  You guys
rock.

 

R

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Monday, September 24, 2012 7:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Mid-Tier on SSL

 

** Where you make the change all depends on your software stack.  Are you
using a web server?  Which one?  If not, what J2EE container are you using?
Are you using a load balancer?  The SSL configuration is typically done at
the endpoint that the user agent connects to.  This could be the load
balancer, if you use one; it could be the web server, if you use one; or it
could be the J2EE container.

 

There have been a number of conversations around how to do something with
the web tier, but very little information about the software/hardware stack
in use.  The implementation specifics depend on what you are using.  Best
suggestion for everyone on the list who wants to know how to do X with the
web configuration (context path, ssl, etc.) is to outline your
software/hardware stack as it pertains to the web tier.

 

Axton Grams

On Mon, Sep 24, 2012 at 5:01 PM, Ray Palla <ray.pa...@insona.com> wrote:

** 

Hello Listers;

 

Does anyone have any suggestions or best practice recommendations for
putting the Remedy Mid-Tier on Secure Socket Layer?

 

Seems most of the BMC docs refer to the using the web server (Apache,
Tomcat) for SSL?

 

R

 


Ray Palla
Sr. IT/Remedy Consultant 

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