Thanks for that Carl, certainly does that for them, though they have asked for a permanent solution whereby they don't need to specify whether the Article Status is Published or Not...
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Wednesday, 26 September 2012 9:10 a.m. To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Knowledge Management Search results Hi, this is based on permissions. If no RKM permissions are assigned, then the user will only see "Published" articles. RKM Viewer and above can see all articles in Draft or a Review stage. You can also specify in the advanced criteria to only search for articles based on Article Status, but this would be for a set Status value. Cheers Carl http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: 25 September 2012 21:55 To: arslist@ARSLIST.ORG Subject: 7.6.04 Knowledge Management Search results Hi, got a customer request whereby when they perform a Knowledge Search within Knowledge Management they wish to exclude from the returned results all articles that are retired. Not sure where to start looking, certainly can't find anything in the advanced search criteria they could set themselves, was wondering if there was anywhere in the workflow i could look to see if i could limit the returned results, but don't know where to start looking. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
