Just to clarify, I don't want to change the old content, just the new sentence that the user wants to add.
Jose Manuel Huerta http://theremedyforit.com/ On Mon, Oct 1, 2012 at 8:11 PM, Longwing, LJ CTR MDA/IC < lj.longwing....@mda.mil> wrote: > Jose, > The Remedy interface as BMC presents it does not have the ability to > 'modify' a diary content. The only option to do that is to do it with the > API with a 'merge' action. But for your scenario, yes, present a display > only char field as your diary, then do a setfield in workflow to the actual > 'corrected' text. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Jose Manuel Huerta Guillén > Sent: Monday, October 01, 2012 12:06 PM > To: arslist@ARSLIST.ORG > Subject: Changing the content of a diary field with filters > > ** > Hi listers, > > I have a requirement: To modify the content of the new addition to the > diary field: from a web service! That means to use filters. > > The requirement, is that if a pattern like S###### (the user ID) is found > at the text, the name is added inside. For instance, if at the diary the > next text is received: > > The user S013802 is offline. > > Then the diary must add something like > > The user S013802 (Jose Manuel Huerta) is offline. > > Process the text field is trivial, but if I use a set action to change the > content, like Diary = $ProcessedText$ > > The result is > > 01/10/2012 19:51:48 UserMonitor > The user S013802 is offline. > > The user S013802 (Jose Manuel Huerta) is offline. > > > I think that the only solution I have is to present a display only text > field as the diary to the web service, process it and insert it to the > actual diary. > > But I wonder how can I change the submitted diary content? Is it possible? > > Thanks! > > Jose Manuel Huerta > http://theremedyforit.com/ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
