Hi,

Its this line that is the issue:

*/<ARSYS.AREA.LDAP> <FINER> ldap_search_ext("dc=ads,dc=domain,dc=org",
2, "uid=testman")

So under that baseDn, the query uid=testman could not be found.

Ask your domain admin to check the baseDn and use something like ldp.exe
to search for uid=testman.

Kind regards
Danny

> hi list,
>
> could not find any previous post with the following issue.
> Here is what is in my arplugin.log file
> ...
> 1 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7404 */+VL
> AREAVerifyLoginCallback          -- user testman
> 2 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7407
> */<ARSYS.AREA.LDAP> <FINEST> AREAVerifyLoginCallback
> 3 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7409
> */<ARSYS.AREA.LDAP> <FINER> ldap_init("hqdcc1.domain.org", 389)
> 4 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7411
> */<ARSYS.AREA.LDAP> <FINER> connect timeout previously: -1
> 5 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7413
> */<ARSYS.AREA.LDAP> <FINER> connect timeout used: 40000
> 6 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7415
> */<ARSYS.AREA.LDAP> <FINER> ldap_simple_bind("CN=xsldapro,OU=Service
> Accounts,OU=Location,OU=New Structure,DC=ads,DC=domain,DC=org", hidden)
> 7 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7445
> */<ARSYS.AREA.LDAP> <FINEST> After the bind
> 8 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:38.7447
> */<ARSYS.AREA.LDAP> <FINER> ldap_search_ext("dc=ads,dc=domain,dc=org",
> 2, "uid=testman")
> 9 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4920
> */<ARSYS.AREA.LDAP> <FINE> We do not know the user
> 10 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4923
> */<ARSYS.AREA.LDAP> <FINER> LicenseMask=1 LicenseWrite=2 LicenseFTS=0
> LicenseReserved1=0 Notification=3 Email=<NULL> LoginStatus=1
> ModificationTime=0
> 11 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4925
> */<ARSYS.AREA.LDAP> <FINER> Groups=<NULL>
> 12 <PLGN> <TID: 000005> <RPC ID: 0000000299> <Queue: AREA      >
> <Client-RPC: 390695> /* Tue Oct 02 2012 10:40:43.4927
> */-VL                                FAIL
> <END OF LOG FILE>^@
> ...
>
> who is this "We" at line 9?
> My config settings are based on what the doc says ('authentication chain
> = 'AREA - ARS', cross ref pass is checked also authenticate unregistered
> users, RPC port set to 390695)
> The logs show the bind being done (line 7) but then something "does not
> know the user" ...
> any help/tips on what could be wrong is very much appreciated.
> Regards
> Serouche
>
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