Suresh, Based on discussions I have seen on this topic in the past, I don't think the information you are looking for is currently being captured, so it would be a customization to capture it.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan Sent: Tuesday, October 09, 2012 8:41 AM To: arslist@ARSLIST.ORG Subject: Pending Start and End Time Fields ** Team, I need to discover the ticket (Pending Status) pending start time and pending end time info.Which form and field is capturing this info. Can you please kindly advice the same. I am waiting for your speedy response. Regards, Suresh Loganathan _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
