You should be able to as long as you can tie between the Incident and the CI using a single field (You might have to create a Join form in Remedy)
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Monday, October 22, 2012 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: complex web services 7.6.03 ** Rick, The simple answer is that in one call no.. You may be able to circumvent it by two (or more depending on the number of CI’s) WSDL calls to achieve what you want to.. Remedy can send and receive simple WSDL’s that do not use any complex constructs (the integration guide talks about this under the web services section). Joe -----Original Message----- From: Rick Phillips Sent: Monday, October 22, 2012 5:27 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: complex web services 7.6.03 ** Hi, everyone, I have a requirement that must use web services. I need to create a WSDL that will send an Incident form from one system to another (also, 7.6.x), but the (single) WSDL must include any related CI's. Is Remedy's complex web service capability that complex? Can it be done? tia, Rick _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
