Thanks Tauf, I am trying to search all open tickets (status < "Resolved") assigned to a particular group
'Status*' < "Resolved" AND 'Assigned Group*+' = "Service Desk" On Wed, Oct 24, 2012 at 8:14 PM, Tauf Chowdhury <taufc...@gmail.com> wrote: > ** There are various factors such as how much data you are searching on, > indexing, etc... > What kind of searches are you doing? Are you searching for words in the > summary or Notes field? > What if you left everything blank and only select Status = "In Progress" ? > Does the data come back quicker? The status field is indexed by default (I > think) so just check that and report back. We would need more info to help > you though. > > On Wed, Oct 24, 2012 at 10:40 AM, Adarsh <adarsh.padwal...@gmail.com>wrote: > >> ** Hi , >> >> We are using Remedy 7.6.04 SP2 , currently we are facing a weird issue, >> The application is working perfectly fine except for searches on HPD:Help >> Desk form, >> >> everything from database end has been checked, we did a re-org of the >> tables and also rebuilt the indexes but still the issue is not resolved. >> >> its takes around 25 seconds to refresh the data.. >> >> Has anyone faced such an issue.. ??? :-( >> >> >> Regards, >> Adarsh >> >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > *Tauf Chowdhury > > * > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
