To add another wrinkle to that, if you use search menus in SRM, the data that appears in that drop down is also based on the sorting of your results list on a specific form. I had this happen when displaying a list of Incident templates from hpd:template and it the sorting had no order to it. It turned out the form's results list was sorted by the sort order field.
Sent from my iPhone On Oct 24, 2012, at 6:22 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote: ** Since you did not know about that, you may also want to know that the sort order on that ‘Display as a List’ list is dictated by the sort order what you use on the Results List.. so if you choose a field other than the 3 that appear on there (first 3 fields), then your sort order on that list may appear a little funny and may not make sense to you.. So try to keep your field sorting on the first 3 fields that appear on that.. I had that happen to me a loooong time ago (3.2 days I think) and I wondered for the longest time why is the sorting so absurd... Joe *From:* Julie Sellers <julsell...@yahoo.com> *Sent:* Wednesday, October 24, 2012 5:20 PM *Newsgroups:* public.remedy.arsystem.general *To:* arslist@ARSLIST.ORG *Subject:* Re: modify display list of active link ** Thanks to all the *FAST* replies!!! I'll add it to the results list as suggested. ------------------------------ *From:* Julie Sellers <julsell...@yahoo.com> *To:* ARSlist <arslist@ARSLIST.ORG> *Sent:* Wednesday, October 24, 2012 4:45 PM *Subject:* modify display list of active link My customer wants to add a column to the display list that is displayed by an Active Link when the 'If Multiple Requests Match' value is "Display a List". I've never had to do this before. Would someone be so kind as to point me in the right direction? This would be from a Set Fields action on the CTM:People form. They want to add 'Desk Location'. ENV: v7604sp3 Windows Thanks, Julie _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
