Hi,
If you right-click on the form, you will be able to make an overlay on it
(if you are in Best Practice Mode).
After you open the form, you must also make an overlay on the field in
question before you can change a database value (Option=Required).
I don't think you need to overlay the view, as you are only changing a
database value and not a display value associated with the view.
Best Regards - Misi, RRR AB, http://rrr.se
> HI All,
>
> New to 7.6 out of the box and have what is probably a really simple
> question. On the HPD: Help Desk form I need to make Notes a required field
> move the Summary field up. However it won't let me. I was told I need to
> create an overlay first but have not found this in the documentation yet.
> Like to confirm what I have told. Is that it or is there more to do? Also
> what guide are overlays discussed?
>
> Thanks
> Mark
>
> Mark Brittain
> Remedy Developer
> ITILv3 Foundation
> NaviSite - A Time Warner Cable Company
> mbritt...@navisite.com<mailto:mbritt...@navisite.com>
> Office: 315-453-2912 x5335
> Mobile: 315-882.5360
>
>
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Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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