Full Time BMC Remedy ITSM Developer – Washington, DC area Mid-Level to Senior Remedy Developer experienced with ITSM 7.6.04 Perform a "Gap Analysis" to review the existing systems and documentation of both SIPRNET and SBU systems and identify areas where requirements and Remedy system capabilities are different between the two systems.
Develop project plan for SRM Module implementation and begin executing accordingly on both systems Upgrade to Remedy ITSM 8.0 Requirements * Department of Defense Secret Clearance * Min 3-5 years of BMC Remedy ITSM administration/development experience * Proficient with BMC Remedy Action Request System, ITSM Suite, Mid-Tier, MSSQL * Familiarity with SSO * Ability to develop complex reports using Crystal Reports. * Experience with Help Desk/ Asset/ Change/Problem Management and SRM applications * Experience with CMDB * Effective Customer support skills * Excellent organization and communication skills * Must be able to work independently Qualified candidates, please send a resume (in Word format) to st...@psresearch.net _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
