Thanks LJ and Pritch for your replies. These are great ideas. Infact, I thought I might be missing something when I was trying to do a notification via filter. But I am clear now, so I need to do some custom coding. Thanks again.
On Tuesday, October 30, 2012 7:22:55 AM UTC-7, pritch wrote: > > Might be able to set up a separate form where you can do a push field from > an active link if Operation is SET ALL. The form could have a status of > "Not Sent" or "Sent" and the qualification for the push field could be > something like Status = "Not Sent" and <field> = person ticket is being > assigned to. Create if not found and update first record if found. Have > the ticket numbers concatenated (formatted) into a field on that form - > then set up an escalation to trigger a custom notification. > > Of course, you'll also need to make sure (somehow) that the OOB > notifications for assignment don't go out to the person or they will get > all the emails generated on the assignment PLUS the custom one you're > building. > > ----- Original Message ----- > From: "LJ CTR MDA Longwing/IC" <lj.long...@mda.mil <javascript:>> > To: ars...@arslist.org <javascript:> > Sent: Tuesday, October 30, 2012 9:24:29 AM > Subject: Re: Notify after Modify All > > Raj, > Unfortunately, a filter fires on an individual record, not a set of > records. There is no built in mechanism to do what you are looking > for...only the ability to send an email on each record. To be able to do > what you are looking for you would need to build a console that allows the > choosing of multiple records for assignment, then on button press assign > them all, then have a separate action that notifies on them. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > ars...@arslist.org <javascript:>] On Behalf Of Raj > Sent: Monday, October 29, 2012 6:47 PM > To: ars...@arslist.org <javascript:> > Subject: Notify after Modify All > > ** Hi All, > I am trying to send a notification email after performing a Modify All > Operation. > Basically after assigning multiple tickets to a member, I would like to > send a email notification mentioning that the tickets have been assigned to > the particular Assignee. > For e.g., 10 tickets assigned to a Group A, Member - John. > Would like to send out an email saying - the following tickets have been > assigned to you. > list of tickets........ or any other ideas. > > Looks like OPERATION = "SET ALL" doesn''t work in a filter. Tried doing a > Filter Notify on Modify/Run If as OPERATION = "SET ALL" but the filter > failed. > Pl advise. > Thanks, > Raj > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
