You can go ahead with any of ITSM 7604 SP2 or 7604 SP4. But it is suggested to install SP4 as it a newer release than ITSM 7604 SP2 hence it promises better functionality and contains fixes of all the known issues of ITSM 7604 SP2.
Regards, Ripu Daman Bhadoria From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jayesh panchal Sent: Monday, November 05, 2012 1:57 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.04 SP2 and SP4 installation ** Hi Ziyan, You can install ITSM 7.6.04 SP2. we also did same and its working fine. Regards, Jayesh On Mon, Nov 5, 2012 at 12:08 PM, syed Ziyan <syedziya...@gmail.com<mailto:syedziya...@gmail.com>> wrote: ** Hi Members, We have ARS 7.6.04 sp3 with CMDB 7.6.04 SP3. Can we install ITSM 7.6.04 SP2 or we need to Install 7.6.04 SP4 ? Waiting for help.. Thanks Ziyan _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"