Hi Shawn, It has not changed for the Overview Console (yet). That is what we are looking to address in this thread.
One point of clarification, there is not a different Overview Console for the Customizable Home Page. The CHP uses inline forms to display the actual Overview Console. Either way were have been told by BMC staff that a license is only used when saving (create/modify). Like Tony I am going to have to explain that is not completely accurate (I've started but since mgmt is still in shock from having to think about paying for CM licensing to cover ~300 people because it was "free" when CM was homegrown, I get that shutup look each time I mention this issue). Jason On Nov 14, 2012 6:18 AM, "Pierson, Shawn" <shawn.pier...@sug.com> wrote: > > I want to jump in and ask a question on this specific to the example of the Overview Console, and the area I'm specifically most interested in is the customizable Home Page version of it, rather than the standalone Overview Console. You said, > > "As BMC has uncovered areas where licenses were being obtained where we did not think it was appropriate (see the previous two examples), changes have been made in later releases to make sure that adjustments were made to not grab license tokens earlier than was intended." > > Can you specify what version of ITSM the behavior was changed in to not grab licenses from the Overview Console? > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug > Sent: Tuesday, November 13, 2012 2:33 PM > To: arslist@ARSLIST.ORG > Subject: Re: When is a Floating Application License "Consumed" > > Claire, > > Remember, you asked..... > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
